Forum Discussion

NHL Team

7 years ago

Post your FTRD information here! (Failed To Retrieve Data)

Hi there, If you are receiving an FTRD error message, please provide us with the following information. Using this info, we can investigate what is causing this issue and help resolve it in a tim...

drewredux

7 years ago

Console: XBOX One
Account Name: CuvvahThaSpread (gamertag), account name is drewredux for EA/Origin
Timestamp (date/time, with time zone): all times, EST
Which mode were you in?: HUT, trying to go into an offline HUT challenge
What were you doing just before it occurred?: trying to do the above
How often does this issue occur? Is it 100%, every other game, etc?: all the time
Can you attach a picture of the error code or provide the error code number? Please see attached