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NHL_Live_Support's avatar
NHL_Live_Support
Icon for NHL Team rankNHL Team
6 years ago

Post your FTRD information here! (Failed To Retrieve Data)

Hi there, If you are receiving an FTRD error message, please provide us with the following information.  Using this info, we can investigate what is causing this issue and help resolve it in a tim...
StraightDongin's avatar
StraightDongin
6 years ago
  1. Console: Xbox One
  2. Account Name: Straight Dongin
  3. Timestamp (date/time, with time zone): Eastern Standard
  4. Which mode were you in?: World of Chel
  5. What were you doing just before it occurred?: Trying to Play a 3v3
  6. How often does this issue occur? Is it 100%, every other game, etc?: 100%
  7. Can you attach a picture of the error code or provide the error code number? Error code # D9A1E5DCAF01BF7D-0000000000009999-383E8D9E215A2B1A

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