Forum Discussion

NHL Team

7 years ago

Post your FTRD information here! (Failed To Retrieve Data)

Hi there, If you are receiving an FTRD error message, please provide us with the following information. Using this info, we can investigate what is causing this issue and help resolve it in a tim...

KaosCaz

7 years ago

I am not sure why we are having to post our info. This is an EA issue. Looking back on fixes this happens to people with the same error every launch. As far back as NHL 14 you have gotten people posting this same exact issue. How do you need more data? How have you not fixes this in 5 years? Why am I not able to play CHEL right now? Please fix it soon.

ajstaylormade

7 years ago

I'm getting an error code every time I attempt to play the game.
xbox gamertag: ajstaylormade2
time stamp: 7:58 pm central time (but have tried multiple times since getting the game yesterday)
Happens when attempting to get on any online game mode, specifically world of chell
error code : AD038148AA8E2B87-0000000000009999-C15EC1794433EC64