Forum Discussion

NHL Team

7 years ago

Post your FTRD information here! (Failed To Retrieve Data)

Hi there, If you are receiving an FTRD error message, please provide us with the following information. Using this info, we can investigate what is causing this issue and help resolve it in a tim...

NHL_Live_Support

NHL Team

7 years ago

Hey everyone,

Thanks so much for replying and providing additional information on this error. This issue is at the top of our priority list and we are hoping to fix it very soon.

I truly apologize for any inconvenience this has caused you, I understand it must be frustrating.

hockeydude215

7 years ago

No update? No compensation? Regardless If you ever fix this. rest assured this is my last year with EA, as a loyal Customer since the beginning this is absolutely unacceptable..let me guess , the next message will be" we're working hard on fixing this issue" we understand how frustrated you are" but nothing will be done .

mimico_what
7 years ago
@hockeydude215 My prediction is that if there's any compensation offered it will be some HUT packs with little value. No real compensation, just fake currency.