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NHL_Live_Support's avatar
NHL_Live_Support
Icon for NHL Team rankNHL Team
6 years ago

Post your FTRD information here! (Failed To Retrieve Data)

Hi there, If you are receiving an FTRD error message, please provide us with the following information.  Using this info, we can investigate what is causing this issue and help resolve it in a tim...
Facepeeler21's avatar
Facepeeler21
6 years ago

1) Xbox One

2) Facepeeler1983

3) UTC+3 Moscow

4) CHEL/ HUT

5) Played offline for a bit and then tried to play online

6) 100%

  • BOREN5's avatar
    BOREN5
    6 years ago

    Hey guys!!!

    i fixed the problem for me!!! Chel works!

    I have guitar hero, saw when playing be a pro that 3 controllers appeard on the screen.  The one i was playing with showed as nr 3.

    Took the USB-stick out and reset the console.  Now it works online.

    hope you get me something Nice EA!!!

    gt:Leffe kunG

    • AIR217's avatar
      AIR217
      6 years ago

      @BOREN5  Thanks for your post. I think that will solve my problem, too. I also have Guitar Hero and noticed it showed 3 controllers when I played, Play Now. I can't wait to get home from work and try this out. I will post then if it worked for me, too. You just made my day. I am so excited to get home now. Again, thanks.

      • vosinek's avatar
        vosinek
        6 years ago

        What usb stick?

    • martimole's avatar
      martimole
      6 years ago

      Wow remove the usb port and it worked for me 2!!!

      Thanks

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