NHL TeamConsole: xbox one
Account Name: TheGr8Splatsby
Timestamp (date/time, with time zone): 100% of the time since launch (cst)
Which mode were you in?: all online modes
How often does this issue occur?: 100% of the time
Can you attach a picture of the error code or provide the error code number?: 74a7fc65fb4d3505-0000000000009999-0fcb11a941356f06
Have talked with chat support twice to try and resolve this issue. Followed all trouble shooting steps they assured me would fix the issue(all listed in this thread by other users...hard reset, router reset, cache clear, connection verification, etc.) None of these worked.
Second chat was finally told this is a known cross-platform issue but that there is no known fix at this point. Asked to be compensated or refunded for my purchase since I only purchased for online play and was told EA will not be assisting with this.
Have been buying EA games (NHL included) for several years but don't think I'll being doing that any more. Customer service for this is a joke.
I remove my 2 usb plug for my guitar of guitar hero and it start working for me too !!!! 👍🏼👍🏼👍🏼👍🏼
Perhaps, I still want EA to do give us something for the time i have no play untill september 10th.
Im pissed! EA told me to do so much stupid and it was extra the fake controller fault.
10days of not playing and my controller got disconnected and i solved one of the causes of this error code.
Same error code code IF you dont have open NAT.
@TheGr8SplatsbyDo you have open NAT? Do you have Any USB-plug in. IF closed NAT , open your ports. or plug out USB . Restart Xbox.
May have guitar hero USB, don't rember...will check that
Update: unplugged GH USB dongles, restarted console, no more issues...
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