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NHL_Live_Support's avatar
NHL_Live_Support
Icon for NHL Team rankNHL Team
6 years ago

Post your FTRD information here! (Failed To Retrieve Data)

Hi there, If you are receiving an FTRD error message, please provide us with the following information.  Using this info, we can investigate what is causing this issue and help resolve it in a tim...
mimico_what's avatar
mimico_what
6 years ago

@BOREN5 thanks buddy.  Not sure how you figured it out, but you did.  Can't imagine how long it would've taken @NHL_Live_Support to fix this.

BOREN5's avatar
BOREN5
6 years ago

@mimico_whatShort story. Our saver is a controller with low battery in ”be a pro” mode.

And i see my guitar hero USB sticks are controller 1 and 2. And after trying a lot, why not test if this is it! Cause you cant play hut champs with two controllers on NHL19

  • AIR217's avatar
    AIR217
    6 years ago

    Yep. Worked for me, also. Glad to finally be able to play. Thanks again @BOREN5 

  • SuperNa7uraLx's avatar
    SuperNa7uraLx
    6 years ago

     Awesome. Just unplugged my GH dongle and it works. Thank you!!

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