Forum Discussion

NHL Team

7 years ago

Post your FTRD information here! (Failed To Retrieve Data)

Hi there, If you are receiving an FTRD error message, please provide us with the following information. Using this info, we can investigate what is causing this issue and help resolve it in a tim...

NHLiveSupport

EA Staff

7 years ago

@snowy700 Have you tried disconnecting any other controllers connected to your X1? That has worked for many people.

snowy700

7 years ago

First off that doesn’t sound like a solution seeing how I always have a controller on charge, secondly here’s what is now happening because of that “solution” good one