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NHL_Live_Support's avatar
NHL_Live_Support
Icon for NHL Team rankNHL Team
6 years ago

Post your FTRD information here! (Failed To Retrieve Data)

Hi there, If you are receiving an FTRD error message, please provide us with the following information.  Using this info, we can investigate what is causing this issue and help resolve it in a tim...
Ahmadadel83's avatar
Ahmadadel83
6 years ago
  1. Console: PS4
  2. Account Name: Xkalyber
  3. Timestamp (date/time, with time zone): 8:00pm-10:00pm PST
  4. Which mode were you in?: NHL 3's and Online Versus
  5. What were you doing just before it occurred?: Nothing
  6. How often does this issue occur? Is it 100%, every other game, etc?: 100% only for this game
  7. Can you attach a picture of the error code or provide the error code number? 5e44a00c8a234748-0000000000009999-9c7c3ef4d5156279

Every single time my brother and I try to connect to a game we each get an error.  No problems with any other games.  We both tried removing out network settings, send one another invites, different game modes but to no avail.  This is getting very frustrating because the reason we both bought the game is to play 2v2 online

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