Forum Discussion

NHL Team

7 years ago

Post your FTRD information here! (Failed To Retrieve Data)

Hi there, If you are receiving an FTRD error message, please provide us with the following information. Using this info, we can investigate what is causing this issue and help resolve it in a tim...

Haack15

7 years ago

@NHL_Live_Support
1.) Xbox
2.) EHaack15
3.) Central Time Zone
4.) EASHL
5.) Trying to load into 3v3s
6.) Just this game, every single attempt the error code pops up
7.) AD038148AA8E2B87-0000000000009999-C15EC1794433EC64

BOREN5

7 years ago

Thanks EA. I help you with the solution On your problem. You couldnt solve it with ”your team” in over 12 Days, sending us stupid solutions to restart and reinstall like 8 Times.

For the help! You want to give me some thing for my impact.

I got 2 premium packs and one 76 Forsbacka karlsson. I was asking for a 99 (JFK).

all untradeable

Ahmadadel83
7 years ago
Controllers is not the issue on my end. Playing solo on Online versus or Threes works fine, it's when you try to invite a friend to join I always see the stupid error message.
- stanky_rb
  7 years ago
  I got mine to work. I unplugged all USB and HDMI in from my Cable, then did hard reset and it worked!!!!
  So stupid that something like that would make it so you can't play online.....