Post your FTRD information here! (Failed To Retrieve Data)

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@NHL_Live_Support wrote:

Hi there,

If you are receiving an FTRD error message, please provide us with the following information.  Using this info, we can investigate what is causing this issue and help resolve it in a timely matter.

1. Console: 
2. Account Name: 
3. Timestamp (date/time, with time zone): 
4. Which mode were you in?: 
5. What were you doing just before it occurred?: 
6. How often does this issue occur? Is it 100%, every other game, etc?: 
7. Can you attach a picture of the error code or provide the error code number?

Thank you for your help.

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1. PS4 

2. hellnbak73

3. November 1 2019. 7:15PM PST

4. HUT

5. Nothing. Started up and tried to play HUT. 

6. 100%

7. attached.