Forum Discussion

NHL Team

7 years ago

Post your FTRD information here! (Failed To Retrieve Data)

Hi there, If you are receiving an FTRD error message, please provide us with the following information. Using this info, we can investigate what is causing this issue and help resolve it in a tim...

KMartAvenger96

7 years ago

1: PS4

2: bvbarmy99

3: 11/1/19; approx. 5:00pm EST

4: HUT

5: Accessing squad battles to try and load my rewards

6: Everytime I try to log into HUT

7: Error code: EE7437DD91E858E5-000000000009999-16DACA6A084CB423

(may have miscounted the 0's)

dhafreak

7 years ago

Console: PS4
Account Name: dhafreak
Timestamp (date/time, with time zone): November 2 16:45 CET
Which mode were you in?: HUT
What were you doing just before it occurred?: Just logged in
How often does this issue occur? Is it 100%, every other game, etc?: only with NHL20 and everytime I want to go to HUT
Can you attach a picture of the error code or provide the error code number? EE743DD91E858E5-0000000000009999-16DACA6A084CB423

SORRY Screenshot was to big. 😉