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NHL_Live_Support's avatar
NHL_Live_Support
Icon for NHL Team rankNHL Team
6 years ago

Post your FTRD information here! (Failed To Retrieve Data)

Hi there, If you are receiving an FTRD error message, please provide us with the following information.  Using this info, we can investigate what is causing this issue and help resolve it in a tim...
Sp1ke25's avatar
Sp1ke25
6 years ago
  1. Console: PS4
  2. Account Name: devil_spike25
  3. Timestamp (date/time, with time zone): Canada / Qc
  4. Which mode were you in?: Hockey Ultimate Team
  5. What were you doing just before it occurred?: Nothing. I was trying to login. I had the same problem when trying to buy cards in the auction. I had to place bets and lost a lot of players because of that issue...
  6. How often does this issue occur? Is it 100%, every other game, etc?: Everyday in the auction. First time while trying to login.
  7. Can you attach a picture of the error code or provide the error code number? EE7437DD91E858E5-0000000000009999-16DACA6A084CB423

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