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NHL_Live_Support's avatar
NHL_Live_Support
Icon for NHL Team rankNHL Team
6 years ago

Post your FTRD information here! (Failed To Retrieve Data)

Hi there, If you are receiving an FTRD error message, please provide us with the following information.  Using this info, we can investigate what is causing this issue and help resolve it in a tim...
Vegajan's avatar
Vegajan
6 years ago

1) PS4
2) Vegajan
3) 17.11 09:39 CET
4) HUT
5) The error occurs every time I try to get a card from the auction house using buyout option.
6) 100 % percent
7) B7DD78AF2E5CF670-00000000000000009999-4E815F564128F6BB

I have already tried to solve this issue via EA online chat support. I have received a list of possible solutions to my mail box. None of the procedures had any impact.

In addition: I tried out 2 another PS4s and 3 internet providers.

My father and brother play HUT on the same network as I do and they never had any troubles with the game. (Each of us got his own license for the game access.)

Please help.

Its becomes to be a bit torturing. :-/

Thank you. 

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