Forum Discussion

NHL Team

7 years ago

Post your FTRD information here! (Failed To Retrieve Data)

Hi there, If you are receiving an FTRD error message, please provide us with the following information. Using this info, we can investigate what is causing this issue and help resolve it in a tim...

xxlongeroxx

7 years ago

Console: PS4
Account Name: xXLonGeroXx
Timestamp (date/time, with time zone): 9. dec 2019, 16:31 GMT+2
Which mode were you in?: HUT
What were you doing just before it occurred?: Buying from auction house, lost of transactions before the first event occurred
How often does this issue occur? Is it 100%, every other game, etc?: 100% of times
Can you attach a picture of the error code or provide the error code number? Error code: b7dd78af2e5cf670-0000000000009999-4e815f564128f6bb

The problem occurs when trying to instant buy from auction house, it started a few days back (saturday) and I can´t instabuy anything now. Normal buying via bidding, playing, etc works fine.

EDIT: Corrected account name