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NHL_Live_Support's avatar
NHL_Live_Support
Icon for NHL Team rankNHL Team
6 years ago

Post your FTRD information here! (Failed To Retrieve Data)

Hi there, If you are receiving an FTRD error message, please provide us with the following information.  Using this info, we can investigate what is causing this issue and help resolve it in a tim...
rubyrae791's avatar
rubyrae791
6 years ago

@NHL_Live_Support
Xbox 1
bar down hemmer
12-16 1135 am mst
HUT
Looking threw auction house
100% every time time I use the buy now

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
6 years ago

@rubyrae791 

This is something that can be fixed by a live support advisor or by contact @EAHelp on Twitter. If you want to open a case for live support, please do that here: http://bit.ly/EA_Contact_Us. This should be very easy for us to resolve for you. Thanks!

  • rubyrae791's avatar
    rubyrae791
    6 years ago

    It’s them that sent me here the connection never resolved the issue 

  • rubyrae791's avatar
    rubyrae791
    6 years ago
    @EA_Aljo
    It’s was then that sent me here I was in contact with tee threw the ea help Twitter dms
    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      6 years ago

      @rubyrae791 

      Can you PM me your Twitter handle? I'll pass it on to the @EAHelp team so they can get this taken care of for you.

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