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NHL_Live_Support's avatar
NHL_Live_Support
Icon for NHL Team rankNHL Team
6 years ago

Post your FTRD information here! (Failed To Retrieve Data)

Hi there, If you are receiving an FTRD error message, please provide us with the following information.  Using this info, we can investigate what is causing this issue and help resolve it in a tim...
toniboi88's avatar
toniboi88
5 years ago
@NHL_Live_Support Xbox one
Tonisuperboy10
all time and i live in helsinki(finland)
the online game and when i am coming play with friend
press play
100%
yes
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
5 years ago

Hello, @toniboi88 

Does this only happen when you play with a friend?

  • toniboi88's avatar
    toniboi88
    5 years ago
    @EA_Aljo when i am invited friend and then try start game
    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      5 years ago

      @toniboi88 

      Can you and your friend check your NAT setting on your consoles and let me know what it says?

      • Jerppana99's avatar
        Jerppana99
        5 years ago
        @EA_Aljo I have this same problem as toniboi88. I can not play with my friends anymore, as there comes error code.

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