Forum Discussion

NHL Team

7 years ago

Post your FTRD information here! (Failed To Retrieve Data)

Hi there, If you are receiving an FTRD error message, please provide us with the following information. Using this info, we can investigate what is causing this issue and help resolve it in a tim...

toniboi88

6 years ago

@EA_Aljo when i am invited friend and then try start game

EA_Aljo

Community Manager

6 years ago

@toniboi88

Can you and your friend check your NAT setting on your consoles and let me know what it says?

Jerppana99
6 years ago
@EA_Aljo I have this same problem as toniboi88. I can not play with my friends anymore, as there comes error code.
- Jerppana99
  6 years ago
  @Jerppana99 And we both have NAT-type 3.
  - EA_Aljo
    Community Manager
    6 years ago
    @Jerppana99
    
    Most likely that's your problem. Type 3 means you have a strict NAT. You need to go in to your router settings and set your NAT to Open or Moderate.