Forum Discussion

NHL_Live_Support's avatar
NHL_Live_Support
Icon for NHL Team rankNHL Team
6 years ago

Post your FTRD information here! (Failed To Retrieve Data)

Hi there, If you are receiving an FTRD error message, please provide us with the following information.  Using this info, we can investigate what is causing this issue and help resolve it in a tim...
toniboi88's avatar
toniboi88
6 years ago
@EA_Aljo when i am invited friend and then try start game
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
6 years ago

@toniboi88 

Can you and your friend check your NAT setting on your consoles and let me know what it says?

  • Jerppana99's avatar
    Jerppana99
    5 years ago
    @EA_Aljo I have this same problem as toniboi88. I can not play with my friends anymore, as there comes error code.
      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager
        5 years ago

        @Jerppana99 

        Most likely that's your problem. Type 3 means you have a strict NAT. You need to go in to your router settings and set your NAT to Open or Moderate.

Recent Discussions