Forum Discussion

NHL Team

7 years ago

Post your FTRD information here! (Failed To Retrieve Data)

Hi there, If you are receiving an FTRD error message, please provide us with the following information. Using this info, we can investigate what is causing this issue and help resolve it in a tim...

EA_Aljo

Community Manager

6 years ago

Hello, @RyeseRichards.

Try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They'll get this taken care of for you. Thanks!

RyeseRichards

6 years ago

They weren't able to help me at all and disconnected me!! I need help and am very disappointed. Which field should I request help under?

EA_Aljo
Community Manager
6 years ago
@RyeseRichards

This only takes a moment to fix for you. I'd suggest contacting @EAHelp through Twitter. They'll get this resolved quickly for you.