Forum Discussion

NHL_Live_Support's avatar
NHL_Live_Support
Icon for NHL Team rankNHL Team
6 years ago

Post your FTRD information here! (Failed To Retrieve Data)

Hi there, If you are receiving an FTRD error message, please provide us with the following information.  Using this info, we can investigate what is causing this issue and help resolve it in a tim...
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
5 years ago

@handsgalore3 

I definitely get the frustration, but this is an error coming from your console. Can you contact Sony support and see if they have any advice?

handsgalore3's avatar
handsgalore3
5 years ago

But every other online game I have is working.... nhl is the only one having issues. 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @handsgalore3 

    I understand that, but this is a console error. The only other thing I can suggest, besides contacting Sony, is to delete and reinstall NHL 20.

  • handsgalore3's avatar
    handsgalore3
    5 years ago

    Already tried that. 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @handsgalore3 

    This should be resolved now. There was a problem with WoC that was discovered last night. Apologies for the trouble!

Recent Discussions