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NHL_Live_Support's avatar
NHL_Live_Support
Icon for NHL Team rankNHL Team
6 years ago

Post your FTRD information here! (Failed To Retrieve Data)

Hi there, If you are receiving an FTRD error message, please provide us with the following information.  Using this info, we can investigate what is causing this issue and help resolve it in a tim...
IshandeepBabbar's avatar
IshandeepBabbar
5 years ago

1: PS4

2. IshBabbarLaurier

3. April 14th (9PM Eastern Time)

4. Online versus & World of Chel 3v3/6v6

5. World of Chel 1v1v1 battle of 81

6. Every time I try to do the game modes in (4) above

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hi there, @IshandeepBabbar.

    I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

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