Forum Discussion

NHL Team

7 years ago

Post your FTRD information here! (Failed To Retrieve Data)

Hi there, If you are receiving an FTRD error message, please provide us with the following information. Using this info, we can investigate what is causing this issue and help resolve it in a tim...

Rynoman2003

6 years ago

no the problem is that when i try to instant buy items from the market i get an error code and get kicked out of hut

EA_Aljo

Community Manager

6 years ago

@Rynoman2003

That's the negative escrow issue and it's very easy to resolve. We have to do it for you though so try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They'll look into this for you. Thanks!