Forum Discussion

NHL Team

7 years ago

Post your FTRD information here! (Failed To Retrieve Data)

Hi there, If you are receiving an FTRD error message, please provide us with the following information. Using this info, we can investigate what is causing this issue and help resolve it in a tim...

yawningman85

6 years ago

@EA_Aljo
Is there anything else that you can recommend, nothing I have tried seems to work at moment?

EA_Aljo

Community Manager

6 years ago

@yawningman85

It sounds like something we'll need to get fixed on our end if that isn't helping you. We've raised an issue with our support team so it'll be investigated, but I don't have a time frame on when/if this will be resolved.

yawningman85
6 years ago
@EA_Aljo
Thank you, I appreciate your help.
- EA_Aljo
  Community Manager
  6 years ago
  @yawningman85
  
  No problem. I'll update here when I have some news, but you're of course welcome to give me a poke now and then and ask for an update. Hopefully, we'll get this handled soon. I know I'd be pretty frustrated if I couldn't collect those challenge rewards.