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NHL_Live_Support's avatar
NHL_Live_Support
Icon for NHL Team rankNHL Team
6 years ago

Post your FTRD information here! (Failed To Retrieve Data)

Hi there, If you are receiving an FTRD error message, please provide us with the following information.  Using this info, we can investigate what is causing this issue and help resolve it in a tim...
ijhutee's avatar
ijhutee
5 years ago
  1. Console: PS4
  2. Account Name: Ishdabomb
  3. Timestamp (date/time, with time zone): May 20, 2020 8:15PM
  4. Which mode were you in?: HUT
  5. What were you doing just before it occurred?: It was the first thing i tried to do
  6. How often does this issue occur? Is occurs everytime i try do do Hut Challenges
  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hello, @ijhutee.

    Does this happen no matter the challenge? There are daily and event challenges then there are the Rookie, Pro, All-Star, etc. challenges that have been there from day one. Also, when do you get the error? When you try to enter the game or does it happen before?

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