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NHL_Live_Support's avatar
NHL_Live_Support
Icon for NHL Team rankNHL Team
6 years ago

Post your FTRD information here! (Failed To Retrieve Data)

Hi there, If you are receiving an FTRD error message, please provide us with the following information.  Using this info, we can investigate what is causing this issue and help resolve it in a tim...
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
5 years ago

@Sniper_dan65 

You're very welcome! If you need help with anything else, let us know. Thanks!

Sniper_dan65's avatar
Sniper_dan65
5 years ago

I just selected a contact option on the link you suggested, how long does the wait time usually require ?

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @Sniper_dan65 

    It depends how busy they are. I don't know what the current wait is. You could also try using Twitter or Facebook. They may answer faster.

    • Sniper_dan65's avatar
      Sniper_dan65
      5 years ago

      I will try that, thanks again. Will you be here if I have more questions ?

      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager
        5 years ago

        I will be for about another hour and then gone for the weekend. This is really easy to fix though so someone should be able to get it taken care of pretty soon 🙂

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