Forum Discussion

NHL_Live_Support's avatar
NHL_Live_Support
Icon for NHL Team rankNHL Team
6 years ago

Post your FTRD information here! (Failed To Retrieve Data)

Hi there, If you are receiving an FTRD error message, please provide us with the following information.  Using this info, we can investigate what is causing this issue and help resolve it in a tim...
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
5 years ago

@JohnPoutine 

Great! If you have any other issues, please let us know. Good luck!

LeMhaarts's avatar
LeMhaarts
5 years ago
  1. Xbox one
  2. Mhaarts
  3. around 9pm EST, January 15 2021
  4. Trying to enter "Hut Champs" after redeeming my pass
  5. I redeemd my pass for the Hut Champs season
  6. Every time i try to play my first Hut Champ of this season. I seem to be able to enter Rivals, not Hut Champs. 
  7. 25621B9CF232DDE6-0000000000025202-02FBF22A540A6A1

Basically I redeemed my Hut Champ pass for the season but cant get in, getting this error. please advise or compensate.

About NHL Franchise Discussion

Long-time fan? Tell us about your knowledge with the sport and the game franchise in our NHL Franchise community forum.17,612 PostsLatest Activity: 3 days ago