Forum Discussion
Hey, everyone.
The team made changes to save files in Be a Pro and Franchise to help assist with crashes.
Can you confirm for us whether you are still crashing on new and existing seasons?
@EA_Blueberry wrote:Hey, everyone.
The team made changes to save files in Be a Pro and Franchise to help assist with crashes.
Can you confirm for us whether you are still crashing on new and existing seasons?
Hi again. I tried again but the saved season still wont advance without crashing.
- EA_Blueberry3 years ago
Community Admin
@tinpanpv
This is the official troubleshooting for that error from PlayStation.https://www.playstation.com/en-us/support/error-codes/ps4/ce-34878-0/
Have you tried disabling Facial Recognition if you have it enabled? It's been known to lead to crashes for various games.
- 3 years ago@EA_Blueberry Hi again,
I don't have facial recognition on. I don't even have a camera. I have tried that troubleshooting and have found I'm not the only one online, in this forum as well, that finds it useless in solving the problem. Speaking to Sony it would appear I might have to send it in for repair which sucks because I bought this console from Gamestop 6 years ago used and no longer have the receipt.- EA_Blueberry3 years ago
Community Admin
@tinpanpv
Do you have PS+? Some players have been able to fix errors like this when they delete the save files in both the cloud and data management. I've seen some similar cases for Madden where this crashing issue pops up and players found Madden saves in another game folder. Once deleted it was fixed. Have you tried looking around data management?