PS4 -Dressing Room error playing EASHL
Product: NHL 19 Platform:Sony Playstation 4 How often does the bug occur? Often (50% - 99%) Steps: How can we find the bug ourselves? Not sure What happens when the bug occurs? when loading in...
Forum Discussion
NHLiveSupport
EA Staff
EA StaffI am assuming you are playing in a party? Does your friends get the error as well?
NHLiveSupportEA Staff
EA StaffFor everyone who have seen the Dressing room error specifically, can you answer the following questions?
- Do you match make in a party (IE PSN party or MS party)
- Does the dressing room error occur mainly in Ones, 3s or 6s?
- Did this error occur during rollover matchmaking? From one match to another (I am assuming not since you are getting this issue so much that you don't get into a match in the first place)
- Would it be possible to get a video of the error occurring, starting from entering the mode till receiving the
Thanks alot for your assistance.
- -sometimes in a party, sometimes solo.
-mainly 3s and 6s for me
-have never been able to play consecutive matches because of the errors
-ill play later tonight and I'll try and record it happening.
Side note: my buddy and I noticed last night that a lot of the time when the match is starting (in this case, it was 3s club match), that if we didn't "ready up" before the time ran out, we would get the error.... as well, once the timer hits 0, the "starting match" message displays at the bottom right corner.... we have noticed it disappearing while still loading (stay on the same screen in the lobby, loading circle still spinning, ect) but the "starting match" message would disappear and would stay on screen for about 10 more seconds, then would give the error code.
@NHLiveSupport wrote:For everyone who have seen the Dressing room error specifically, can you answer the following questions?
- Do you match make in a party (IE PSN party or MS party) Yes
- Does the dressing room error occur mainly in Ones, 3s or 6s? Only in 6vs6, 3s and ones works fine.
- Did this error occur during rollover matchmaking? Yes
From one match to another (I am assuming not since you are getting this issue so much that you don't get into a match in the first place)
- Would it be possible to get a video of the error occurring, starting from entering the mode till receiving the
Thanks alot for your assistance.
Here is a link to a video I captured last night showing mutiple attempted to get into s club game. This is how it was all night.
EA_RogerEA Staff (Retired)
Massive thanks for this video and everything else you've provided thus far, I've also passed this. It may not be easy for you to see but the details, screenshots & videos you've provided us help us narrow down this issue more and more. Thank you so much for your cooperation so far.
Also some pretty funny stuff in that video, you've got a good group going there. 🙂Roger & The NHL team.
