PS4 -Dressing Room error playing EASHL
Product: NHL 19 Platform:Sony Playstation 4 How often does the bug occur? Often (50% - 99%) Steps: How can we find the bug ourselves? Not sure What happens when the bug occurs? when loading in...
Forum Discussion
We change the group leader almost every/every other attempt
NHLiveSupport
EA Staff
EA StaffHi
There seems to be various points of failure in terms of matchmaking. I would like to request for your assistance.
What we are investigating right now is a failure between the pre dressing room screen and the post dressing room screen. So receiving the Dressing room error between the time you are in the Ready Up screen and the game is searching for players but before the post dressing room screen, which is the screen with the countdown timer.
Would you be able to provide the video, along with a timestamp of when this specific scenario occurs? If you can attempt several times and reproduce the dressing room error several times, that video alone would be much appreciated.
There seems to be various points of failure in terms of matchmaking. I would like to request for your assistance.
What we are investigating right now is a failure between the pre dressing room screen and the post dressing room screen. So receiving the Dressing room error between the time you are in the Ready Up screen and the game is searching for players but before the post dressing room screen, which is the screen with the countdown timer.
Would you be able to provide the video, along with a timestamp of when this specific scenario occurs? If you can attempt several times and reproduce the dressing room error several times, that video alone would be much appreciated.
