PS4 -Dressing Room error playing EASHL
Product: NHL 19 Platform:Sony Playstation 4 How often does the bug occur? Often (50% - 99%) Steps: How can we find the bug ourselves? Not sure What happens when the bug occurs? when loading in...
Forum Discussion
@NHLiveSupport wrote:For everyone who have seen the Dressing room error specifically, can you answer the following questions?
- Do you match make in a party (IE PSN party or MS party) Yes
- Does the dressing room error occur mainly in Ones, 3s or 6s? Only in 6vs6, 3s and ones works fine.
- Did this error occur during rollover matchmaking? Yes
From one match to another (I am assuming not since you are getting this issue so much that you don't get into a match in the first place)
- Would it be possible to get a video of the error occurring, starting from entering the mode till receiving the
Thanks alot for your assistance.
Here is a link to a video I captured last night showing mutiple attempted to get into s club game. This is how it was all night.
EA_RogerEA Staff (Retired)
Massive thanks for this video and everything else you've provided thus far, I've also passed this. It may not be easy for you to see but the details, screenshots & videos you've provided us help us narrow down this issue more and more. Thank you so much for your cooperation so far.
Also some pretty funny stuff in that video, you've got a good group going there. 🙂Roger & The NHL team.
- No problem. I have several videos I took last night from this happening. Pretty much every lobby we got into, I have recorded if you guy decide you want more to close to. Just let me know and I'll trim them up and send em.
- And thanks lol we have fun every night when we hop on and jam. This video was at the end of the night, so a lot of the real funny stuff was in the previous videos I recorded.
- EA_Roger
If you can provide more videos that would be great, even if it's the same lobby but different perspectives. It can be difficult to pinpoint issues like this and comparing different videos can help us pinpoint the root cause easier.
To give you an example, there was a recent NBA live issue that was tied to a headband, it took a lot of testing and questions to single out this.
Yeah I think it's my favorite aspect of online gaming, I play with so many different people from around the place I don't know how half of us even communicate.
I think I have gotten into one game out of ten games and when I played I was shooting down on the goalie, manage to fix that in ones but still can’t play a 6s or 3s game, had the game for a week now so kinda wandering what’s going on here
