Forum Discussion

Anonymous

8 years ago

PS4 -Dressing Room error playing EASHL

Product: NHL 19 Platform:Sony Playstation 4 How often does the bug occur? Often (50% - 99%) Steps: How can we find the bug ourselves? Not sure What happens when the bug occurs? when loading in...

EA_Roger

EA Staff (Retired)

8 years ago

Thanks for the additional information and for taking the time to reply to these questions.

Do you mean if the error occurs while the countdown timer is still going?

My apologies I should have clarified that previously. By "actively matchmaking" we mean after you hit the "Start matchmaking" button in your lobby and it searches for other players. You see this message appear at the bottom right corner of your screen:

So basically if you have ever encountered the "Dressing Room" error during this phase or does it only occur once you've transitioned into the lobby or started to transition. Let me know if you have any questions.

Roger.

Anonymous

8 years ago

To me that population is always shown as low and average wait time is 2.30 - 2.55

Almost impossible to find any games while trying to join EASHL 6 on 6 matches