PS4 -Dressing Room error playing EASHL
Product: NHL 19 Platform:Sony Playstation 4 How often does the bug occur? Often (50% - 99%) Steps: How can we find the bug ourselves? Not sure What happens when the bug occurs? when loading in...
Forum Discussion
EA_Roger
EA Staff (Retired)
EA Staff (Retired)Hello,
Thank you for your continued patience while our devs work on this issue. Just a reminder that this Mega-thread is for PlayStation players encountering the "Dressing room Error in EASHL" if you are running into a different issue or are getting a different error please create a separate thread.
Given that this issue isn't wide-spread & some of you are able to play using hotspots on your phones this may mean that the issue could lie with your home network. We believe that opening your ports may help with this.
WHAT ARE PORTS?
Ports are endpoints between two connections. A port number is assigned to each end, like an address, to direct the flow of internet traffic.
With that in mind would you be able to Open your PS4 & NHL ports:
PlayStation Ports:
TCP
80, 443, 3478, 3479, 3480
UDP
3478, 3479
Source: https://manuals.playstation.net/document/en/ps4/settings/nw_test.html
NHL - PlayStation 4 ports:
UDP
3659, 6000, 10000-10150
TCP
80, 443, 10000-10150, 42127
Source: https://help.ea.com/en-us/help/faq/opening-tcp-or-udp-ports-for-connection-issues/#nhl
Thanks,
Roger.
Thank you for your continued patience while our devs work on this issue. Just a reminder that this Mega-thread is for PlayStation players encountering the "Dressing room Error in EASHL" if you are running into a different issue or are getting a different error please create a separate thread.
Given that this issue isn't wide-spread & some of you are able to play using hotspots on your phones this may mean that the issue could lie with your home network. We believe that opening your ports may help with this.
WHAT ARE PORTS?
Ports are endpoints between two connections. A port number is assigned to each end, like an address, to direct the flow of internet traffic.
With that in mind would you be able to Open your PS4 & NHL ports:
PlayStation Ports:
TCP
80, 443, 3478, 3479, 3480
UDP
3478, 3479
Source: https://manuals.playstation.net/document/en/ps4/settings/nw_test.html
NHL - PlayStation 4 ports:
UDP
3659, 6000, 10000-10150
TCP
80, 443, 10000-10150, 42127
Source: https://help.ea.com/en-us/help/faq/opening-tcp-or-udp-ports-for-connection-issues/#nhl
Thanks,
Roger.
Out of curiosity.... how many devices do you guys have that is connected to your internet? For instance, I have 2 laptops and a fire stick connected, even though they aren't in use when I'm on PS.... I tried the hotspot and it worked for me...however it is not a permanent solution since eventually gigs will run out .
- And I don't think the issues lies within the hone connection to be clear.... if it did then other modes/games wouldn't work either... something was changed between 18 and 19 that might take more internet strength to run correctly, and if that's the case, then it needs to be deleted and taken back to how it was
