PS4 -Dressing Room error playing EASHL
Product: NHL 19 Platform:Sony Playstation 4 How often does the bug occur? Often (50% - 99%) Steps: How can we find the bug ourselves? Not sure What happens when the bug occurs? when loading in...
Forum Discussion
EA_Roger
EA Staff (Retired)
EA Staff (Retired)We are advising players to open their ports based on information that has been provided in here as we believe that this may help you get back into EASHL in the meantime. This does not mean that we aren't trying to fix the issue on our end and we are not blaming your own network. We know that there is an issue here and we are actively working on a solution for this error. I realize that you aren't seeing any changes on your end as you are getting the the dressing room error however our teams are working hard on this. There are a lot of factors to take into account on the back-end especially when it involves networking. If it were a simple fix we wouldn't hesitate to roll this out as quickly as possible but we haven't been able to pinpoint the root cause yet.
I would like to add further clarification to what I meant by "not wide spread" I simply meant that it's not impacting 100% of the PlayStation players. The fact that it's not impacting both platforms alone means it's not widespread.
If you do choose to open your ports please let us know if this helps you or not as this would help us in our own investigation.
@ndrdog, thanks for sharing your workaround, appreciate this. If any players are giving you further hassle for sharing this please let me know as sharing solutions & players helping players is at the very core of this forum.
I dug through the entirety of the beta forums & archives, here and on Answers HQ, not once was there a mention of the dressing room error, this issue wasn't present during the beta as far as we are aware. If you find reports during the beta phase with this error please send them on to me.
Caveat that this is completely anecdotal right now, but last night trying to play EASHL with my club, I was able to finally get into successive matches without restarting my system. When in the ready up lobby against our opponent, if my team and the opponent had all readied up prior to the clock reaching :05 (in the red) the game was able to start before :00 and loaded fine.
Of my club, it seems the Dressing Room Error is almost exclusive to my system, meaning 80% of the time I get the error but my club proceeds with the match.
Again, this is anecdotal and I didn't have time to test it further than those successive games. Will do more so this week.
