PS4 -Dressing Room error playing EASHL

Frankly it is tricky in general to know if you have found a fix or when the error is "yours" or not  because the people you matched with could have the error and cause the dressing room requirements not to be met. 

Example: my buddy plays with an ethernet connection and has had no issue with the error. When I have restarted my app and he and I attempt to play a game we get in no problem. However, when I "error out" he also gets the code because he is the only remaining member of our team. 

Hopefully that makes sense. Makes it hard to know if you have resolved it on your end because in the effected modes, other players are always a factor. 

 @PurpleJezus28oX - I tested it on both, but that's a good thought. Ones still did not start up after that. And in EASHL what often happens (but not 100% of the time) is out of my club (we usually play 3-4 of us), I will get the error message but the game loads for them. Occasionally a teammate will get the Dressing Room Error too. 

@Bunnymen21 that is the best way to find out if it is "your error" when everyone starts the game but you it is pretty safe to say its your issue. I'm hoping to try the suggested fixes and then attempt to play with 3-4 guys and see if they get in to any games that I do not. 

Even the ones game mode depends on other people, just slightly fewer. Out of curiosity are you playing with a wired (ethernet) connection or wireless?

@NHLiveSupport I tried the mobile hotspot and it worked better for me. There were still error codes but we were doing 3s and mostly it was 2v2 so it could have been one of the other players that got the code. 

Just noticed something, 

@PurpleJezus28oX - are you saying that your friend will see the same dressing room error as yourself, despite not really having the problem himself?

Thanks

@PurpleJezus28oX, I'm on a wired connection. I have no interest in using my phone as a wifi hotspot at this time, but I will look into the open port potential fix and see if that helps. If not, I have other things to occupy my time 🙂

@NHLiveSupport Exactly. Because it is technically a dressing room error for him at that point. He no longer had enough teammates to join the game so he will get the error even though through trial and error we have found he is never the cause of the issue. 

@Bunnymen21 hah fair enough. Good to know anyway. Thanks for the reply 

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@PurpleJezus28oX wrote:

@NHLiveSupport Exactly. Because it is technically a dressing room error for him at that point. He no longer had enough teammates to join the game so he will get the error even though through trial and error we have found he is never the cause of the issue. 

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Thats exactly what happened to us too. my friend got the dressing room error too but most likely because of me erroring out. He has not had the error himself. 

Is everyone who is experiencing this issue on PS4? Yes, I am on PS4.

Does the following method work work as a workaround for everyone? - your game has ended, hit the PS button > Settings > Network > Test Connection. Once the test runs you can pop back in your NHL app and you will reconnect and be at the HUB. (If you haven't tried, please do so and report back here. It has worked a few times, but it hasn't been a consistent fix.

Does closing the NHL 19 app and opening it back up again allow every affected user here to play at least 1 match but experiencing the dressing room error? Not a consistent fix either, but I'm frequently able to get into my first match.

Does switching to Mobile data resolve the issue for everyone? Yes, for me - I played on mobile data for about 2-3 hours last night and didn't have a problem. Afterwards I tried resetting my modem and reconnecting to play that way, but the problem persisted.

Does opening up the ports work as a solution? I've opened the ports to the best of my knowledge, and I'm still experiencing the problem. 

@NHLiveSupport any updates on this? I felt like I had better luck a couple days ago. I got in one out of 16 attempts tonight. Wrote down each one. All 6v6. Mostly full games. 

I still get dressing room error with my adsl 20/1Mb connection when trying to play eashl. Other game modes work fine. Playing with phones hotspot or 4g router works fine. 

I have tried everything to fix this problem. I have opened all ports needed. I have set PS4 to DMZ in my router. Nothing works. Today i was able to play first game, but then 5 errors... even if i rebooted PS4... rebooted NHL19... tested internet connection... If i have to estimate...  i would say i get dressing room error at least 19/20 of attempts.

Me and many other friends had this same problem in beta... So it is clear that this problem was there in beta too.

I have the same prob. Please fix it. (Czech rep.)

I have 20/1 adsl connection. And got dressing room error about 19/20 attempts with it. Playing using phones hotspot or 4g router worked fine... i rarely got errors. I tried different settings at router... opened ports used DMZ... And nothing helped.... **This reads also few message above....

Today i went to my parents house and digged about 10 year old adsl router from their warehouse. **BOOM** I played  3 games in row without error **BUJACASHA**

Maybe someone can make some conclusion of these models: This did not work: TP-Link TD-W8960N... This works TeleWell TW-EA501

I so much hope that this was not just a lucky bounce... and problem got fixed for me...

I have spectrum 200 mbps download, get about 20 mbps upload. New netgear router, wired with about 3 ft distance to the ps4. I get this issue every game damn near.