PS4 -Dressing Room error playing EASHL

@NHLiveSupport Exactly. Because it is technically a dressing room error for him at that point. He no longer had enough teammates to join the game so he will get the error even though through trial and error we have found he is never the cause of the issue. 

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@PurpleJezus28oX wrote:

@NHLiveSupport Exactly. Because it is technically a dressing room error for him at that point. He no longer had enough teammates to join the game so he will get the error even though through trial and error we have found he is never the cause of the issue. 

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Thats exactly what happened to us too. my friend got the dressing room error too but most likely because of me erroring out. He has not had the error himself. 

Is everyone who is experiencing this issue on PS4? Yes, I am on PS4.

Does the following method work work as a workaround for everyone? - your game has ended, hit the PS button > Settings > Network > Test Connection. Once the test runs you can pop back in your NHL app and you will reconnect and be at the HUB. (If you haven't tried, please do so and report back here. It has worked a few times, but it hasn't been a consistent fix.

Does closing the NHL 19 app and opening it back up again allow every affected user here to play at least 1 match but experiencing the dressing room error? Not a consistent fix either, but I'm frequently able to get into my first match.

Does switching to Mobile data resolve the issue for everyone? Yes, for me - I played on mobile data for about 2-3 hours last night and didn't have a problem. Afterwards I tried resetting my modem and reconnecting to play that way, but the problem persisted.

Does opening up the ports work as a solution? I've opened the ports to the best of my knowledge, and I'm still experiencing the problem. 

@NHLiveSupport any updates on this? I felt like I had better luck a couple days ago. I got in one out of 16 attempts tonight. Wrote down each one. All 6v6. Mostly full games. 

I still get dressing room error with my adsl 20/1Mb connection when trying to play eashl. Other game modes work fine. Playing with phones hotspot or 4g router works fine. 

I have tried everything to fix this problem. I have opened all ports needed. I have set PS4 to DMZ in my router. Nothing works. Today i was able to play first game, but then 5 errors... even if i rebooted PS4... rebooted NHL19... tested internet connection... If i have to estimate...  i would say i get dressing room error at least 19/20 of attempts.

Me and many other friends had this same problem in beta... So it is clear that this problem was there in beta too.

I have the same prob. Please fix it. (Czech rep.)

I have 20/1 adsl connection. And got dressing room error about 19/20 attempts with it. Playing using phones hotspot or 4g router worked fine... i rarely got errors. I tried different settings at router... opened ports used DMZ... And nothing helped.... **This reads also few message above....

Today i went to my parents house and digged about 10 year old adsl router from their warehouse. **BOOM** I played  3 games in row without error **BUJACASHA**

Maybe someone can make some conclusion of these models: This did not work: TP-Link TD-W8960N... This works TeleWell TW-EA501

I so much hope that this was not just a lucky bounce... and problem got fixed for me...

I have spectrum 200 mbps download, get about 20 mbps upload. New netgear router, wired with about 3 ft distance to the ps4. I get this issue every game damn near.