PS4 -Dressing Room error playing EASHL
Product: NHL 19 Platform:Sony Playstation 4 How often does the bug occur? Often (50% - 99%) Steps: How can we find the bug ourselves? Not sure What happens when the bug occurs? when loading in...
Forum Discussion
@PurpleJezus28oX wrote:@NHLiveSupport Exactly. Because it is technically a dressing room error for him at that point. He no longer had enough teammates to join the game so he will get the error even though through trial and error we have found he is never the cause of the issue.
Thats exactly what happened to us too. my friend got the dressing room error too but most likely because of me erroring out. He has not had the error himself.
Is everyone who is experiencing this issue on PS4? Yes, I am on PS4.
Does the following method work work as a workaround for everyone? - your game has ended, hit the PS button > Settings > Network > Test Connection. Once the test runs you can pop back in your NHL app and you will reconnect and be at the HUB. (If you haven't tried, please do so and report back here. It has worked a few times, but it hasn't been a consistent fix.
Does closing the NHL 19 app and opening it back up again allow every affected user here to play at least 1 match but experiencing the dressing room error? Not a consistent fix either, but I'm frequently able to get into my first match.
Does switching to Mobile data resolve the issue for everyone? Yes, for me - I played on mobile data for about 2-3 hours last night and didn't have a problem. Afterwards I tried resetting my modem and reconnecting to play that way, but the problem persisted.
Does opening up the ports work as a solution? I've opened the ports to the best of my knowledge, and I'm still experiencing the problem.
