PS4 -Dressing Room error playing EASHL
Product: NHL 19 Platform:Sony Playstation 4 How often does the bug occur? Often (50% - 99%) Steps: How can we find the bug ourselves? Not sure What happens when the bug occurs? when loading in...
Forum Discussion
My friend has this issue when using his home network. However, there is no problem when he uses another internet connection with same PS4. The problem seems to have something to do with the connection. I wonder if the problem are idle TCP connections that are dropped by internet provider by a timeout. This could explain why the first EASHL match seem to work more often that the next ones.
@EA_RogerIs there any possibility that you could try to confirm this?
I noticed that at least for me this seems to be related to some 5 minutes timeout.
I was able to start multiple CHEL Ones games by starting the first game, then quitting the game immediately and then starting the next one. After starting the 3rd game I played that for a while until 5 minutes had been passed from starting the NHL or testing the network (connection PS Menu) and it didn't work after that.
Also if I stay in the Ones menu after quickly quitting the first game, the second game won't start if it's been more than 5 minutes.
So it really seems some of the TCP/UDP connections are cut off after 5min (300sec) and NHL19 cannot cope with that (open new connection as needed).
I cannot yet cannot prove if it's my modem, my cable operator or something related to EA's end.
I'm using CISCO 3828 cable modem and there's nothing to configure in its admin menus related to such timeout.
Maybe EA's people could try to help diagnosting this? Can you tell which connections are used specifically in these EASHL and Ones online game modes when looking for an opponent/starting game? To help finding the issue, I remind you that I have the same kind of behaviour in NHL18 HUT. In NHL18 the EASHL worked, so it's kind of an old issue that has just moved from NHL18 HUT to NHL19 CHEL...
I suggest all other players check if you have the same kind of exact time out issue and it cuts off after certain amount of time has passed since starting the game and opening EASHL/Ones.
Maybe even post which network devices are you using and check your device configurations if there's some time limit you can configure. Unfortunately I didn't find such on mine....
I just got on and there was an update.... I was able to get into 2 consecutive drop in games. I noticed the customizable tops were takin away so that might have been at least part of the problem
There was an update for the app? Let me know how it goes! more than a few games in a row with no special workarounds would be dope haha
- Was only able to play the second one- loaded into the first game but before the puck drop the other team quit
Loaded into 3 consecutive full games
- Hot Dayum!
Sad to say on my second game I got a dressing room error :/
and again after doing a network test
- What is your internet speed
I still getting errors ...
@camo_chris87 81mbps
Found 3 total drop ins, first one played til people quit...next 2 locker room errors. Tried to find more drop-ins sit and spin to never find anything. Played one game of ones, next game locker room error.
