PS4 -Dressing Room error playing EASHL

Product: NHL 19
Platform:Sony Playstation 4
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I will upload to youtube under c-fo-fizzle
What happens when the bug occurs? Dressing room error
What do you expect to see? This to be fixed asap. Spend too much money on ea for this *
Was the issue in online or offline mode? Online
Insert Game Mode or Feature here EASHL
What time did you see the bug? (HH:MM AM/PM) All times
What is your time zone? BST - GMT + 6:00
What is your gamertag/PSN ID? c-fo-fizzle
PS4 Crash Reporting: Please copy the text you put in the crash report here.
EASHL issues? Please insert your Club Region. NA west
What is your game language? English

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Ive reset everything the way an EA support told me, ive opened ports, etc. I get the dressing room error when loading into game after ready up in lobbies, drop and club. Ive been in parties and no parties. The match making time is stupid long to find * all. I have noticed though that if i am in a lobby of 4 (myself included) it will run. I can play a full lobby of 3s ( if it ever finds one within a half hr of matchmaking) OR i can play a 6s as long as BOTH  teams DO NOT have 5 or 6 players on their teams.