Re: Black Screen when starting an offline game. (in-game)

Hey there EA_Blueberry,

PSN ID: CaptRoyGBiv

Platform PS5

Game mode: Be A Pro

Before the error occurred I selected sim to next event>Play Game, and tapped X Quickly through the menus. I did hit pause as soon as allowed, before the intro played, as I needed to step away. When I came back it was black screened, with the UI and HUD still present. I did not change any settings.

Hope that helps.

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@EA_Blueberry wrote:

Hey, all.

If you're experiencing a black screen during Be a Pro or Squad Battles can you reply below with the info we need for the team:

• Gamertag/PSN ID
• Platform
• Game mode
• What were you doing just prior to this happening in the last couple minutes - Did you change any settings

Thank you!

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@McRonderson 

Which game mode and what is your PSN ID? 

Gamertag/PSN ID Diddely dogg
Platform xsx
Game mode offline bap
What were you doing just prior to this happening in the last couple minutes - Did you change any settings

Fresh boot. Has happened 3 times since starting in Feb.

Always use latest build. 

Quit and reboot, next game was back to normal each time. 

It's like the overhead lights are off.

See stars for player indicators but can't see ice, players. Tried switching thru all offline camera modes, both skating directions but can't salvage.

When u quit and it sims you a loss, the commentary really makes u feel like a bum for playing this game ngl

Hi EA Blueberry,

Platform: Xbox s

Mode: Play now

I played a game, I did random teams, and I also noticed Toronto's logo was not on the jersey, then I played and it instantly went into a black screen. No settings were changed. Instant replay did not work, and rematch didn't either. when I got out of the game, I went back into play now, and the team selection area was okay, but the players and background were black screen. I had to restart the game to play again

gamer tag: The2Bills

platform: ps4

game mode: squad battles and hut challenges

What I was doing:freshly opened app