Forum Discussion

3 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @madguitarist25 

    Try deleting the personal saved data. To do this, go to Settings/Storage/System storage/Saved Data, locate NHL and delete the saved data. It should download your save from the cloud, but I can't guarantee this is going to work. There's also the chance you could lose that data. So, it's a use at your own risk situation. Unfortunately, I can't think of any other possible resolutions. This most frequently happens when exiting out of the game without saving first. So, if you switch to a different app or just shut down the console without saving, it's possible to corrupt the saved data.

  • This looks like it worked! I was able to download a 2 day old save which was before the glitch kicked in. Played/simmed through the trade deadline with no issue. Thank you!!!!!!!

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @madguitarist25 

    Great! I'm so glad to hear it! Going forward, make sure you're don't exit the game without saving first. Not that this will guarantee it won't happen again, but it should lessen the chances. If anything else comes up, please let us know. Good luck on the ice!

About NHL Franchise Discussion

Long-time fan? Tell us about your knowledge with the sport and the game franchise in our NHL Franchise community forum.17,631 PostsLatest Activity: 4 hours ago