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EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
4 years ago

Re: Eashl club jerseys

Hi there, @Dead_Battery545 

When you go to Customize > Club, is there a geen checkmark in the Custom Team Branding circle?

15 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @Dead_Battery545 

    Can you try a different design? It's possible there's a customization that has been chosen that is causing this to happen?

  • I’ve tried that before and it doesn’t work either. Only lets me use the black nhl jerseys for custom branding no matter what. 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @Dead_Battery545 

    Just so I'm clear, you're able to create the jerseys, but when selecting them in the lobby, they display as black or does it actually switch to a black jersey?

  • Yes. I’m able to create them and when I’m back in the lobby and games it gives me default nhl jerseys 

  • Yes. I’m able to create them and when I’m back in the lobby and games it gives me default nhl jerseys. 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @Dead_Battery545 

    What happens when you try to switch to the jersey you created in the lobby? Does it not show up there?

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @Dead_Battery545 

    Can you get me a picture of the screen you see after matching up with another team? You should be able to change the jersey here.

  • Was this ever resolved? My club is experiencing the same issue. 

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