Re: Game sliders wont save in be a pro

Hi, 

Thank you @EA_Aljo for jumping on this. 

I will try it out in a while and will update you in this thread.

@leifaset 

Sounds good. Thank you.

Ping @EA_Aljo 

So, initially it worked by following you steps, so that was great!

During the first game after changing the sliders, save and save and quit I did start the Be a pro again the game and started a first game with the sliders set.

I don't know if its a coincidence but the game did encounter an error for the first time ever. I got error code (CE-34878-0) and the game broke down. I have never experienced an error with NHL before that broke down.

@leifaset 

Great! I'm glad that's working. As far as the error goes, do you continue to receive it or was it just the one time?

I tried today aswell and it seems like it was a one time incident. 

Thank you for helping out 👍

@leifaset 

No problem. If it continues, or if you have any other issues, let us know. Have fun!

@EA_Aljo 

Im sorry to inform that we need to look into

this issue once again.

Your recommendations seemed to work but between games it seems to revoke back again. Also after done playing and turning off the ps4 the game play sliders will be revoked for next time you start the game.

Could you please once again look into it. It really driving both me but also many others in the community crazy.

Thank you in advance. 

I am having this issue as well... it doesn’t matter where you adjust it... in game, in the be a pro menu, from the main menu.. each time it reverts back to default... this is driving us nuts EA.. Please for the love of God fix this.. I’ve read threads from 3 years ago of people complaining of this and it’s still an issue. Going through all the sliders each time takes forever, and I play each individual game in the season. 

@brian_s_19883 

Unfortunately, if that's not helping, we'll need to wait and see if this is resolved in a future update. 

@EA_Aljo Your fix worked perfectly. I adjusted everything the way I wanted, saved it, then exited out and saved it. Then when coming back in, it worked. But there is a trick to getting your specific settings to load into your game each time, first, don't chose your next game from the calendar, chose it from the top of the menu, and when it asks you what length do you want to play, don't select one of the ones with an actual time or all your sliders will be reset to default again. You HAVE to choose "custom" and when you look at the custom choice, it says right there that by choosing this, it allows you to use your pre-saved settings. I played a couple of games and the sliders stayed like I set them, then I exited out and closed the game completely and came back in and it still worked fine, just remember guys, once you sliders are set, SAVE them and make sure to chose custom match from the list and NOT a certain times game and you will be golden :+)

@Guarddog32 

Thanks for the additional details! If you have any other issues, please let us know. Have fun!

still not working. why can't there be a load preset sliders if i make a preset. this is just frustrating. I'm on xbox and there is not a button to save when you change anything. the sliders are where i set them until i load into game. then they all reset

Hi there, @XboxMayor 

Did you follow the steps @Guarddog32 mentioned?

In BAP where do you get this so called save? Nothing pops up you're talking about saving the BAP game mode.....

@ojibweguy75 

When you try to exit Be A Pro, you should be given the option to save and exit.

Ok thanks yes it appears to be working! Thanks for the help guys 

@ojibweguy75 

Glad to hear it. Please reach out again if you have any other issues. Thanks and have fun 🙂

The option to save Be A Pro is gray and not selectable.  If you hit the B button it just exits back to the NHL21 home screen and all progress is lost.  Would this have anything to do with not being connected to the Internet?  I do not use online gameplay and so my Xbox Series X is not online.  Hoping someone can help because this is pretty frustrating as all progress is lost every time.  Thank you in advance.

Hi there, @Peac3Pipe.

Just so I understand, when you exit out of Be A Pro and are given the option to save and exit, it's grayed out and you're not able to save?

It doesnt even give an option to save when you hit "B", it just goes back to the main menu and even if you have played multiple games in Be A Pro.  If you select the settings option there are three options:  Edit Player, Save, Exit and save is gray'd out.  I will try to hook it up to the Internet and see if it works then, but seems odd there isnt even an option to save when offline.  Thanks for the quick response, btw

@Peac3Pipe 

Sounds good. Let me know how it goes. I'm not going to be here this weekend so if you respond in a few hours, I'll have to wait until Monday to get back to you.

@Peac3Pipe 

You're welcome!