Forum Discussion

Re: I can’t play a Single Hut Game

@EA_Aljo Thanks for info. I will try that. I just wondering why this happen and why EA not tell this already before byuing the game?

EA_Aljo
Community Manager
5 years ago
@joorai

This was not an issue we were aware of until the EA Play trial launched. We're still working on a proper fix, but this has been a good workaround for many. Did it work for you?
joorai
5 years ago
@EA_Aljo No, still same problem. I delete all nhl21 on my ps4, then download it. Game start it self after 30% are ready. I wait that 100% us ready and then continue. Still same issue. Perhaps I dont do it right? Perhaps if someone can make a video on youtube how to solve this?
EA_Aljo
Community Manager
5 years ago
@joorai

Did you also download the update completely?
EA_Aljo
Community Manager
5 years ago
This issue should now be resolved with the latest update. If you continue to have any issues, please let us know. Thanks!
Lilj101
5 years ago
When will I get my pre order HUT packs? You seem to be answering other problems today. I’m still waiting for my packs a week later. Seriously dissapointed I purchased the Great Eight edition. Got all my chel bags and be a pro boosts. But still missing my HUT packs! Which is the mode I most play. I’ve put so much money in to this series over the years, and to not get what I purchased is upsetting.
EA_Aljo
Community Manager
5 years ago
@Lilj101

I'm really sorry for all the frustration. Unfortunately, this isn't something we can help with. You'll need to contact the retailer you purchased the game from for assistance.