Community ManagerHi there, @Vivando
Try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They'll look into this for you. Thanks!
After an hour of hard work with live chat support, I was forwarded to a Tech Support EA colleague, called Matheusz. He was very kind and professional, the problem is solved!
Btw: seems like it was a pretty exceptional bug, what made my account unsafe.
Great and fast advice from Aljo here, and then fast and pro solvation from support!
Keep this work up guys! Thank you!
