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EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
4 years ago

Re: I got a hut pack in world of Chel, didn’t open it, and couldn’t find it later

@Jonnyeah

Hey what's up!

If you open up the bag in CHEL it should get the HUT pack to show up for you.

If it's still missing don't sweat it. Just hit up our Support team below so they can pull up your account, verify, and help grant it to your account.

EA Help on Twitter
https://twitter.com/EAHelp

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https://help.ea.com/en/contact-us/

1 Reply

  • sixersbballfan3's avatar
    sixersbballfan3
    New Novice
    4 years ago

    I did this and the support team could not verify my claim even though I 100% saw that I got two HUT packs from my World of Chel bags this month. This is a possible bug with the game. I am on Xbox Series X.

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