Forum Discussion

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
5 years ago

Re: NHL 21 World of Chel - Ones or Threes Matchmaking Issue

Hi there, @ixpapasmurf,

Are you using a custom gamerpic by chance? If so, try setting it to something default and let me know if that helps or not. Thanks!

5 Replies

  • YES! That was it! I did have a custom Gamerpic, once I changed it to a default. I got right into a game.

    Thank you so much! @EA_Aljo 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @ixpapasmurf 

    Great! If you have any other issues, please let us know. Good luck on the ice!


  • @EA_Aljo wrote:

    Hi there, @ixpapasmurf,

    Are you using a custom gamerpic by chance? If so, try setting it to something default and let me know if that helps or not. Thanks!


    How is this even a problem???? Get your stuff together EA.


  • @EA_Aljo wrote:

    Hi there, @ixpapasmurf,

    Are you using a custom gamerpic by chance? If so, try setting it to something default and let me know if that helps or not. Thanks!


    I was playing 3s elim today and everyone else had custom gamerpics. So not sure why this is the solution. Why do I need to change to a default gamerpic and everyone else in my game didn't? That doesn't make any sense.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @hockeydude1221 

    Can you try changing it and see if it makes a difference? There are some people that had this problem resolve after using a default gamerpic.