Re: Refund?
The refund procedure is stated here:
https://help.ea.com/en-us/help/account/returns-and-cancellations/
I'm fairly sure they didn't change anything to the offline modes so it could just come down to a strategy change for you to enjoy it again. I'm afraid it's been too long since launch (plus you said you've already used the product) so a refund would be pretty hard to obtain.
