Re: Server locations (Europe)

@aigarins 

Can you try opening the ports for NHL? They are listed here.

@EA_Aljo 

That's not possible since my Xbox is connected directly with modem through cable (i do not use router here).

@aigarins 

Can you contact your ISP to see if they can open those ports for you?

@EA_Aljo 

The only option i have is to connect to modem myself and see if there's an option to do so.

I'll check it and will reply afterwards

@aigarins 

Sounds good. Let me know what happens. Thanks!

@EA_Aljo 

Well, those port settings were already there (as suggested in the link you gave), so that can't be the issue.

I also tried connecting xbox through my mobile phone provider (no worries, i have unlimited data) and the result is the same - club games can be find instantly, for all drop in with best location set to yes - "failed to find opponent".

@aigarins 

Are you saying those ports were opened without you opening them?

Possibly using alternate DNS servers will help. From the Xbox One home screen, go to Settings > Network > Advanced settings > DNS settings > Manual. (If Settings doesn't appear on the home screen, select My Games & Apps, then Settings). From there, enter the Primary DNS as "208.67.222.222" and the Secondary DNS as "208.67.220.220". If that doesn't help, try using the google DNS servers which are: primary alt number 8.8.8.8 - secondary alt number 8.8.4.4.

@EA_Aljo 

2 Of the TCP ports were set already,yes,i needed to add only one myself.

I've tried these DNS servers before,they actually make the connection worse ☹️

@aigarins 

Thanks for the details. Unfortunately, I can't think of anything else to suggest. It might help to get a router so you have more control over your connection. Something seems to be preventing you from finding opponents. We're not aware of any issues with the game or servers that would cause this to happen.