Forum Discussion
5 Replies
- EA_Aljo5 years ago
Community Manager
Thanks for trying. Next, let's see if clearing your alternate MAC address will help. Please follow these steps:
Clear alt mac:
Go to your Xbox One Settings (Just press Start, then click Settings)
Go to "Network", then "Advanced Network Settings"
Click on "Alternate MAC Address", and then click "Clear"Let me know how it goes.
that did not work either
- EA_Aljo5 years ago
Community Manager
What exactly is happening? Are you disconnecting as soon as you search for a game?
to the best of my knowledge im having matchmaking issues on my main account, no error messages saying im not connected, just stuck in the loading queue till it says failed to find opponents
- EA_Aljo5 years ago
Community Manager
Can you check your router to make sure it's using the latest firmware version?