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Re: Unable to play 1v1 online play or any world of Chell mode

yes i did and that did not work

5 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @xandrrrrewx 

    Thanks for trying. Next, let's see if clearing your alternate MAC address will help. Please follow these steps:

    Clear alt mac:
    Go to your Xbox One Settings (Just press Start, then click Settings)
    Go to "Network", then "Advanced Network Settings"
    Click on "Alternate MAC Address", and then click "Clear"

    Let me know how it goes.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @xandrrrrewx 

    What exactly is happening? Are you disconnecting as soon as you search for a game?

  • to the best of my knowledge im having matchmaking issues on my main account, no error messages saying im not connected, just stuck in the loading queue till it says failed to find opponents

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @xandrrrrewx 

    Can you check your router to make sure it's using the latest firmware version?