So many complaints...

I' have bought every single NHL game by EA Sports since NHL 2003 for Xbox. I have spent hundreds upon hundreds of dollars on HUT packs alone, and this is how loyal long-term NHL players are treated... For starters i run a 55mbs download speed and 55mbs upload speed; I have never disconnected more from a game then EA Sports NHL. It has gotten to the point where I am fed up, sick and tired of all this inconvenience on how EA Sports favours a select group of people. These people are the ones that get sent like 50 packs a week from EA Sports just because they have a twitch/youtube following, all for free. I understand how these select few 'advertise' for EA and make them money... But doesn't every EA Sports NHL player on either consoles, but the majority get the short end of the stick where a few get showered in packs; how is this fair? Meanwhile I work my a$$ off for 8,750 coins for 1 pack and never get anything... Not just this year, back to 2013 NHL, never ever caught a break. I currently am 33-13-4 all in NHL 16  superstar/allstar difficulty mainly because every time I attempt to play online seasons I get disconnected, so that cuts out the fun online experience, and I know as a fact the problems aren't on my end, it isn't coincidence that every nhl game i lose connection a lot. Past 3 days ive opened 12 packs, all 8,750 and all the coins were made from playing games and not from every getting a player above overall 85 let alone 84. For a game thats suppose to be "realistic" this is really unrealistic, and too far fetched. Noticed the price for just the game climbed 10$ +tax on top of that all the packs prices went up for whatever reason. For a company that claims to care for their customers why are you trying to rob us blind? Why don't you show some appreciation to your customers...ever? It isnt EA Sports that drives us to buy these NHL games, its hockey as a whole the drives to to buy these games. I am no longer a EA Sports fan, all you care about as a company is money and not your customers satisfaction otherwise where is your support phone number? it is so obvious you've lost care for your fans and customers.
I play on xbox one and my gamer tag is:Pigs Fly                 
Prove me wrong.